Operations Coordinator - Cairo

3 weeks ago
EG-C
Department
Operations & Launch - City Operations
EG-C-
Requisition Post Information* : External Company Name
Uber Technologies, Inc.
Requisition Post Information* : External Company URL
www.uber.com

Uber Overview

About Uber

 

We’re changing the way people think about transportation. Not that long ago we were just an app to request premium black cars in a few metropolitan areas. Now we’re a part of the logistical fabric of more than 600 cities around the world. Whether it’s a ride, a sandwich, or a package, we use technology to give people what they want, when they want it.

 

For the people who drive with Uber, our app represents a flexible new way to earn money. For cities, we help strengthen local economies, improve access to transportation, and make streets safer.

 

And that’s just what we’re doing today. We’re thinking about the future, too. With teams working on autonomous trucking and self-driving cars, we’re in for the long haul. We’re reimagining how people and things move from one place to the next.

 

Job Description

About The Role

 

We are seeking a smart, personable, highly-organised Operations Coordinator to support the city team as we continue to grow our presence. This is an opportunity to work with a stellar operations team on the daily functions that are at the core of Uber. Are you ready to launch your career? Keep reading.

 

What You'll Do

  • Analytics. Utilize driver data to understand driver behavior and areas for improvement in our driver communication, sign-up and incentive programs.
  • Develop & Optimize Processes. Take big picture ideas and break them into actionable steps with progressive timelines for completion.
  • Product Improvement. Diligently search for bugs or new features which could improve a seamless driver and rider experience.
  • Partner Relations. Manage driver relationships, identify and take on problem areas for drivers, and negotiate with businesses for partner rewards.
  • Driver Support. Manage the day-to-day issues of thousands of drivers on our system.
  • Be Resourceful. Find resolutions to driver issues and questions


What You'll Need

  • Bachelor's degree in Economics, Finance, Statistics, Engineering or similar field.
  • Minimum 1 year of Strategy Consulting, Accounting, or Banking background with previous experience using data to guide and support business decisions.
  • Superb organisational skills and great follow through on tasks
  • To be a problem solver at heart with a genuine interest in learning by helping
  • Ability to adapt and thrive in an environment of high growth and continual change
  • Experience with Excel, plenty of experience working with data
  • Excellent communication skills and ability to interact with internal and external partners

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