User Experience Research Manager

US-CA-San Francisco
Department
Design - Design

Uber Overview

About Uber

 

Uber is a technology company that is changing the way the world thinks about transportation. We are building technology people use everyday. Whether it's heading home from work, getting a meal delivered from a favorite restaurant, or a way to earn extra income, Uber is becoming part of the fabric of daily life.

 

We're making cities safer, smarter, and more connected. And we're doing it at a global scale-energizing local economies and bringing opportunity to millions of people around the world.

 

Uber's positive impact is tangible in the communities we operate in, and that drives us to keep moving forward.

Job Description

Uber Design Research is seeking an experienced manager to lead a group of researchers focused on our applications and services.

 

Beneath our apps is an internationally diverse world of amazing cities, transportation logistics, market making, and interactions among drivers, riders, and businesses.

 

We're also here for personal reasons. We want to turn cities from grey to green. We aim to replace parking with parks.

 

If you're a great manager, comfortable in a high-velocity environment, and unafraid to push the limits, we'd love to talk with you.

 

Learn more about the Design Team and the work being done here https://www.uber.design

 

 

What you'll do

  • Lead a team of researchers to explore opportunities, generate product and service ideas, evaluate designs-in-progress, and conduct causal research to explain the behavior found in our massive data stores
  • Use your expertise to teach your quantitative and qualitative methods
  • Guide team members to help them work effectively with product teams
  • Be a thought partner to help team members invent and pioneer research methods
  • Collaborate with Design, Product, Data Science, Engineering, and Marketing leaders
  • Focus on business goals to enhance the impact of your team's efforts

 

What you'll need

  • A minimum of 3 years of management experience
  • Deep understanding of research methods, with experience in both qualitative and quantitative research
  • Demonstrated ability to plan and conduct research in close collaboration with people in a variety of roles, including design, engineering, and product management
  • Ability to communicate clearly, concisely, and persuasively--verbally and in writing
  • The drive to explore and define research opportunities throughout the company
  • Ability to travel occasionally in the United States and abroad

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