EATS Restaurant Account Representative (Contractor)

12 months ago
US-CA-Los Angeles
Department
Operations & Launch - City Operations
US-CA-Los Angeles
Requisition Post Information* : External Company Name
Uber Technologies, Inc.
Requisition Post Information* : External Company URL
www.uber.com

Uber Overview

About Uber




Uber is a technology company that is changing the way the world thinks about transportation. We are building technology people use everyday. Whether it's heading home from work, getting a meal delivered from a favorite restaurant, or a way to earn extra income, Uber is becoming part of the fabric of daily life.




We're making cities safer, smarter, and more connected. And we're doing it at a global scale-energizing local economies and bringing opportunity to millions of people around the world.




Uber's positive impact is tangible in the communities we operate in, and that drives us to keep moving forward.

Job Description

We are seeking smart, personable, and highly organized Account Managers to support our Los Angeles city team as we continue to grow our presence. This is a non-staff position, based in our Los Angeles office. We need people with excellent communication and problem-solving skills, a logical, process-driven mindset, and a go-getter attitude. You'll be expected to manage active restaurant partners, provide business development support and quickly adapt in an ever-growing business. This is truly an opportunity to work with a stellar operations team and gain invaluable experience at the ground floor of a fast growing, high impact tech organization.




What you'll do


  • Manage and serve as main point of contact for active restaurant accounts (e.g. troubleshooting, monitoring liveops, making changes to the menu the restaurant will show in the app)
  • Provide excellent customer service and support for these new restaurant partners
  • Work with the Restaurant Operations team to streamline processes
  • Step up and be a go-getter to ensure our business is successful: whether that's working extra hard to get those last few restaurants set up or cold calling new restaurants to help build our pipeline, you're ready and willing to put in that extra effort to make the business successful.



  • What you'll need


  • At least 1 year of customer service experience
  • You have a pleasant, personable manner - people like working with you
  • You thrive in a fast-paced environment with well-defined goals, but ambiguity on how to get there
  • You are a logical thinker, who naturally looks to build efficient processes where there are none
  • You are Self-driven and a great team player
  • You are tech savvy
  • You are highly organized and detail-oriented
  • Perks



    Compensation: $18/hour




    Uber is an equal opportunity employer and enthusiastically encourages people from a wide variety of backgrounds and experiences to apply. Uber does not discriminate on the basis of race, color, religion, sex (including pregnancy), gender, national origin, citizenship, age, mental or physical disability, veteran status, marital status, sexual orientation or any other basis prohibited by law.

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