Regional Operations Manager, Airports

MX-DF-Mexico City
Operations & Launch - City Operations

Uber Overview

We’re changing the way people think about transportation. Not that long ago we were just an app to request premium black cars in a few metropolitan areas. Now we’re a part of the logistical fabric of more than 600 cities around the world. Whether it’s a ride, a sandwich, or a package, we use technology to give people what they want, when they want it.

For the people who drive with Uber, our app represents a flexible new way to earn money. For cities, we help strengthen local economies, improve access to transportation, and make streets safer.

And that’s just what we’re doing today. We’re thinking about the future, too. With teams working on autonomous trucking and self-driving cars, we’re in for the long haul. We’re reimagining how people and things move from one place to the next.

Job Description

This role main focus is to enhance our riders experience in airports, grow our operation, and build an efficient and balanced marketplace. This role will work closely with city teams to plan and execute strategies, and product teams to launch and manage new product deployments.


What you’ll do:


  • Develop & Optimize Processes - Scale new and existing city processes to allow the business to efficiently operate and realize growth across the region; analyze the business to track and improve metrics
  • Analytics - Analysis of driver, rider and marketplace dynamics to ensure a high-quality experiences on all our region airports
  • Strategy - Choose which projects to prioritize, and set a timeline to reach goals quickly
  • Product Improvement - Proactively search for new features which could improve a seamless airports experience, for both, riders and drivers
  • Be fast, resourceful, and take initiative. Take ownership of airports growth and do everything you can to support and enhance the quality of our services.


What you'll need:


  • A minimum of 3 years of experience is expected, but we will consider candidates with less experience if they meet our other requirements
  • Data-driven decision making ability and analytical thinking
  • Experience creating and optimizing processes
  • Ability to take initiative in a constantly-changing work environment while maintaining flexibility and a collaborative attitude
  • Thorough understanding of a variety of business models (we're still proving ours)

Bonus Points


  • Quantitative Bachelor's degree (engineering, mathematics, finance, economics, physics, etc.)
  • Investment Banking / consulting / business intelligence or related experience
  • SQL experience



About the Team


As a member of the Regional team, you will help the strategic decision-making process and support operational excellence throughout the region for the ride sharing business.


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