UberEATS, Operations & Logistics Manager - India

IN-MH-Pune | IN-Chandigarh
Operations & Launch - City Operations

Uber Overview

About Uber


We’re changing the way people think about transportation. Not that long ago we were just an app to request premium black cars in a few metropolitan areas. Now we’re a part of the logistical fabric of more than 600 cities around the world. Whether it’s a ride, a sandwich, or a package, we use technology to give people what they want, when they want it.

For the people who drive with Uber, our app represents a flexible new way to earn money. For cities, we help strengthen local economies, improve access to transportation, and make streets safer.

And that’s just what we’re doing today. We’re thinking about the future, too. With teams working on autonomous trucking and self-driving cars, we’re in for the long haul. We’re reimagining how people and things move from one place to the next.

Job Description

About the Role


The UberEATS Operations & Logistics Manager role is a rare opportunity to help expand one of Uber’s newest services, UberEATS. This is a meaningful role bringing together a three-sided marketplace and optimizing the food delivery process. This operations-driven role calls for a rare combination of creative problem solving, detail orientation, and interpersonal ability to handle partnerships.

This is a business side startup role, and this person will work with the EATS operations teams along with headquarters-based engineering, product, and process teams. This role will have direct responsibility for the growth of the UberEATS business.




What you’ll do

  • Develop & Optimize Processes - Scale new and existing processes to allow the business to efficiently operate and grow; analyze the business to track and improve metrics and profitability
  • Analytics - Analysis of driver, restaurant, and customer metrics to properly allocate supply, guide incentive programs, and ensure high-quality experiences on the Uber system
  • Expansion Planning - Evaluate the economic and strategic costs and benefits of expanding UberEATS to new areas, develop and execute against expansion plans
  • Strategy - Decide which projects the team should prioritize, and set a bold timeline to reach those goals
  • Product Improvement - Actively search for new features which could improve a seamless driver, customer, and restaurant experience
  • Hustle - Take ownership of uberEATS growth in your city, and do what it takes to get the job done


What you’ll need

  • Ability to take initiative in a constantly-changing work environment
  • A willingness to work with our driver and restaurant partners
  • Partnership management or business development experience
  • Startup (all-hands-on-deck) approach
  • Experience crafting and optimizing processes
  • Data-driven decision making mentality and sound business discernment through strong analytical thinking
  • Solid understanding of a variety of business models
  • SQL knowledge a plus, but not required
  • Consulting, Accounting, or Banking background with numbers/excel driven decision instincts
  • Corporate strategy or business development background
  • Engineering background with dreams of applying similar process to people processes


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