Product Manager - Driver - Vehicle Solutions

4 months ago
US-CA-San Francisco
US-WA-Seattle
Department
Product - Product
US-CA-San Francisco
Requisition Post Information* : External Company Name
Uber Technologies, Inc.
Requisition Post Information* : External Company URL
www.uber.com

Uber Overview

About Uber

 

We’re changing the way people think about transportation. Not that long ago we were just an app to request premium black cars in a few metropolitan areas. Now we’re a part of the logistical fabric of more than 600 cities around the world. Whether it’s a ride, a sandwich, or a package, we use technology to give people what they want, when they want it.

For the people who drive with Uber, our app represents a flexible new way to earn money. For cities, we help strengthen local economies, improve access to transportation, and make streets safer.

And that’s just what we’re doing today. We’re thinking about the future, too. With teams working on autonomous trucking and self-driving cars, we’re in for the long haul. We’re reimagining how people and things move from one place to the next. 

Job Description

The Role | Vehicle Advisor

As a PM in Uber’s Vehicle Solutions team, you will envision, define, and lead execution of a product vision, strategy, and roadmap that create a seamless onboarding experience for drivers who do not yet own a car. You will develop onboarding experiences where a virtual concierge helps users find a vehicle without speaking to a real person. You will build a dream car pick-up experience where the transaction is effortless and drivers can pick-up their car and start driving in minutes. You will bring to our team of vehicle advisors the CRM tools and product support they need to guide users through the onboarding flow and help them find the right vehicle to get started on Uber.

The Role | Fleet Manager - Lifecycle

Around the world, a fascinating ecosystem has emerged on Uber’s platform: Entrepreneurs (“Fleet managers”) deploy multiple cars onto the Uber platform and then arrange for drivers to pilot those cars. Fleets account for a significant portion of the total vehicles on the road for Uber.
Yet, none of Uber’s systems, tools, interfaces, or experiences are designed for or even contemplate the concept of a Fleet.
Your job is to fix this! We need an extraordinary Product manager to own this growing ecosystem and their experience end to end. This is a good fit for PMs that like to interact face to face with customers all over the world, and specifically product folks that like to build ecosystems of sellers (think eBay, etsy, amazon, etc).

The Role | Vehicle Solutions Hourly Rental Experience

One of the next big leaps is enabling micro-rentals, called Hourly Rentals. This will be achieved with both internal programs and external partnerships offering a range of engagement options (starting with hourly rentals, but expanding to weekend packages, weekly, long term leases, etc).
Your job is to bring Hourly Rentals to market, find product/market fit, and scale it globally. You will own and develop the experience end to end, including testing ways to enable seamless vehicle pickup and return, parking, pricing, billing visibility, support tools, in-app comms, etc. This is a start-up in a box!

 

Perks

What you'll be doing

  • Internalize and deeply understand Uber’s mission and strategies, as well as the mission and objectives of your specific team
  • Distill vision and strategy for the team, get all members of cross-functional team #superpumped.
  • Be incredibly truth-seeking. Collect whatever data is necessary to inform product direction, whether in the form of competitive intel, rider behavior or other business metrics. Solicit and adopt critical feedback.
  • Drive cross-functional team to set qualitative objectives and quantitative goals
  • Drive innovation, definition, deliverables planning (roadmap) and design of entirely new Uber products and product features to deliver against team and company goals. Requires challenging all members of cross-functional team (engineering, design, etc.) to think boldly and creatively and then to funnel that energy into concrete products and execution plans.
  • Drive definition of and execution against product go-to-market plan, including phasing and marketing.
  • Monitor and measure launched products and feed learnings back into product development process.
  • Clearly communicate product plans, benefits and results, as appropriate, to a spectrum of audiences, from internal stakeholders to all Uber employees to riders.

Qualifications & Requirements

  • A computer science undergraduate degree or equivalent plus hands-on software engineering experience. Technical understanding must go from the highest abstractions down to the metal.
  • Experience delivering highly successful and innovative consumer Internet products with your fingerprints all over them - you’re extremely proud of what you’ve accomplished.
  • Stellar design instincts and product taste - own what you build.
  • A high bar across the board - from your own contributions to the people you work with to the products you work on.
  • A “driver” personality - biased toward action, great collaborator and master disambiguator/simplifier - constantly pushing toward clarity and delivery.
  • Grittiness. You never hesitate to roll up your sleeves and tackle something hands-on, you persevere when others fall away.
  • Finger-tippiness with data: you just go get the data you need with no muss/fuss and can whip it into an insightful story with no help. You know how to leverage data to make decisions without getting stuck in analysis paralysis.
  • Rider-centricity - examples from your past of tough product challenges that you powered through because you were unwilling to make your problems your riders’ problems.
  • True passion for Uber’s mission and the company’s hybrid technology / operations nature.
  • A never-ending desire to grow and learn.

 

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