We’re changing the way people think about transportation. Not that long ago we were just an app to request premium black cars in a few metropolitan areas. Now we’re a part of the logistical fabric of more than 600 cities around the world. Whether it’s a ride, a sandwich, or a package, we use technology to give people what they want, when they want it.
For the people who drive with Uber, our app represents a flexible new way to earn money. For cities, we help strengthen local economies, improve access to transportation, and make streets safer.
And that’s just what we’re doing today. We’re thinking about the future, too. With teams working on autonomous trucking and self-driving cars, we’re in for the long haul. We’re reimagining how people and things move from one place to the next.
About the Role
As a Lifecycle Marketing Manager, you will develop and project manage the roll out of multi-channel contact strategies for Uber customer segments that optimize spend and maximize customer life stage migration. With the use of data to design the strategy for regional programs, you will get the opportunity to work closely with our in country marketing teams as well as other regional support functions.
What You’ll Do
What You’ll Need
About the Team
The Regional Customer Relationship Management team is responsible for the definition and implementation of automated tools and processes to deliver driver, rider and eater communication throughout their lifecycle. Through experimentation and collaboration our team pilots new mechanisms, produces campaigns, oversees cross-channel execution, tracks performance, creates data flows for campaign automation and provides input on global technology plans to ensure support of APAC’s needs.