Technical Investigator - Security Response & Investigations

3 months ago
US-CA-San Francisco
Safety & Security - Investigations & Intelligence
US-CA-San Francisco
Requisition Post Information* : External Company Name
Uber Technologies, Inc.
Requisition Post Information* : External Company URL

Job Description

About Uber
Uber is a technology company that is changing the way the world thinks about transportation. We are building technology people use everyday. Whether it's heading home from work, getting a meal delivered from a favorite restaurant, or a way to earn extra income, Uber is becoming part of the fabric of daily life.

We're making cities safer, smarter, and more connected. And we're doing it at a global scale-energizing local economies and bringing opportunity to millions of people around the world.


Uber's positive impact is tangible in the communities we operate in, and that drives us to keep moving forward.

About the job
Uber's Security Response and Investigations team works to protect and mitigate threats across the company. We focus on preventing, detecting, attributing, and disrupting all forms of abuse. The team is a tight group of skilled engineers and technical investigators. Our focus areas include Fraud, Attribution, Information Security, Phishing, Malware, and Intrusion. As a Technical Investigator, you will be responsible for working with the team and at the direction of Legal to thoroughly investigate cases for follow-up.


This is an opportunity to be on the ground floor, helping to build out processes and the team, with your work affecting the company at large. This is a hands-on technical position tasked with investigating abuse on the Uber platform as well as against the business. You should enjoy getting your hands dirty doing complex analysis and investigations - you are the technical expert. You will solve complex puzzles, piecing together the most obscure clues, while building and communicating solid work product. Candidates must have a driving passion for hunting down the bad guys, as well as the intuition and judgement required to efficiently prioritize their work. Candidates must have excellent communication and problem solving skills, along with experience dealing with sensitive matters effectively and respectfully. Our stakeholders include Litigation teams, Law Enforcement, Human Resources, and others, depending on the case.


What you'll do

  • Investigate complex threats against the business globally, providing high quality work product quickly.
  • Conduct targeted investigations on highest priority matters impacting Uber and its community.
  • Manage multiple cases and projects at once while effectively prioritizing time.
  • Produce concise yet thorough case reports for internal and external stakeholders.
  • You will be the technical expert for the cases you work.


What you'll need
Along with the extreme passion for the hunt, we’re looking for solid technical generalists. While you don’t need every skill on the list, you should be an expert in at least a few, a casual user of others, and a conceptual understanding of all.

  • Intermediate to complex SQL
  • Subject matter expertise in adversarial domains (eg: payments fraud, advertising network abuse, anti-money laundering and collusion, incident response, bad actor attribution, anti-spam, etc)
  • Comfortable working within a UNIX environment
  • Navigate large, dirty, data sets, quickly
  • Statistical expertise: dimensionality reduction, clustering, outlier detection, or time series analysis.
  • Concomitant expertise in R or other statistical programming languages


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