We’re changing the way people think about transportation. Not that long ago we were just an app to request premium black cars in a few metropolitan areas. Now we’re a part of the logistical fabric of more than 600 cities around the world. Whether it’s a ride, a sandwich, or a package, we use technology to give people what they want, when they want it.
For the people who drive with Uber, our app represents a flexible new way to earn money. For cities, we help strengthen local economies, improve access to transportation, and make streets safer.
And that’s just what we’re doing today. We’re thinking about the future, too. With teams working on autonomous trucking and self-driving cars, we’re in for the long haul. We’re reimagining how people and things move from one place to the next.
About the job
At Uber, providing amazing support that establishes trust for riders and driver partners - our community - is a core feature of our product experience. We invest in it and believe in providing the highest quality service executed in the smartest, most efficient way. We're looking for a Regional Onsite Community Operations Manager to develop and lead support efforts in cooperation with our Cairo partner. Community Operations is pioneering how Uber manages rider and driver partner support around the globe. This will be a role with a heavy focus on data analytics and process continuous improvement, so those interested should be excited to demonstrate those skills and be eager to lead.
To provide the best support experience to our communities, Uber relies on a network of internal and external providers.
What you'll do
What you'll need