Localization - Language Manager - Indonesian

2 months ago
US-CA-San Francisco
Department
Product - Product
US-CA-San Francisco
Requisition Post Information* : External Company Name
Uber Technologies, Inc.
Requisition Post Information* : External Company URL
www.uber.com

Uber Overview

About Uber

 

Uber is a technology company that is changing the way the world thinks about transportation. We are building technology people use everyday. Whether it's heading home from work, getting a meal delivered from a favorite restaurant, or a way to earn extra income, Uber is becoming part of the fabric of daily life.

 

We're making cities safer, smarter, and more connected. And we're doing it at a global scale-energizing local economies and bringing opportunity to millions of people around the world.

 

Uber's positive impact is tangible in the communities we operate in, and that drives us to keep moving forward.

Job Description

About The Role

 

As a Language Manager for Indonesia, you'll work closely with our Product, Brand, Marketing, Regional and Operation teams to stay ahead of localizing content for product launches, marketing initiatives, and support releases. You’ll be the main point of contact to manage the work completed by external vendors, ensuring that they have the tools and coaching needed to deliver high-quality content. You’re not averse to localizing high-visibility content yourself, but you also understand the importance of scaling your efforts to meet the needs of the growing business.

Perks

What You'll Do

 

  • Own and manage linguistic quality of digital & print assets from English into Indonesian
  • Work with vendor resources to deliver localized content, handling high priority and high visibility content yourself
  • Dedicate time to perform LQAs of our apps & website
  • Use data to determine quality trends for your language and create action plans to address any systemic issues
  • Fix linguistic bugs and flag internationalization issues to the relevant product teams
  • Evangelize localization services with key stakeholders in both HQ and abroad
  • Continually update Style Guides and Glossaries for your language
  • Liaise between Uber product teams and Localization Program Management to recommend best practices for internationally-friendly product design
  • Travel to the region twice yearly to develop and maintain relationships with regional stakeholders
  • Own quality for more than one language as you grow in the role

 

What You’ll Need

  • Professional fluency in Indonesian
  • B.A. in Translation, Linguistics, or similar field of study
  • Minimum 3 years of localization experience, preferably in the tech industry
  • Experience using CAT tools (e.g. Smartling, WorldServer, Trados, Memsource, etc.)
  • Experience managing Translation Memories, Glossaries, and Style Guides
  • Excellent written and verbal communication skills
  • Passionate about Uber and our mission

Bonus Points If

  • Master’s Degree in related field

About The Team

 

At Uber, it’s essential that we maintain a close connection with users regardless of which language they speak. With millions of published words, communicating messages across 500+ cities in 70+ countries, we need your help to ensure that each word is carefully chosen to match the tone and voice of Uber. As an early member of our Localization Team, you'll have the opportunity to build the local roots of an expanding global brand.

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