Uber is a technology company that is changing the way the world thinks about transportation. We are building technology people use everyday. Whether it's heading home from work, getting a meal delivered from a favorite restaurant, or a way to earn extra income, Uber is becoming part of the fabric of daily life.
We're making cities safer, smarter, and more connected. And we're doing it at a global scale-energizing local economies and bringing opportunity to millions of people around the world.
Uber's positive impact is tangible in the communities we operate in, and that drives us to keep moving forward.
Uber is looking for a Master Trainer to work alongside our Community Operations Learning team and be responsible for the implementation of on-the-ground training and quality programs with our partners. This multifaceted role requires quick thinking, proficiency in classroom training, and an understanding of how to analyze the quality and effectiveness of the learning experience. The master trainer should have the ability to facilitate feedback sessions, compile and communicate opportunities and changes to key learning partners, as well as plan and implement large scale training programs through strategic and well-documented project plans. This role requires you to be an owner of your work and work remotely and travel 80-90% of the time.
Our Community Support Teams are built upon the foundation that is laid during the learning and onboarding time, as a master trainer, you would be ensuring that these teams of strong performers are able to continuously provide extraordinary support to everyone involved in the Uber experience through a special onboarding experience. This role is about building a solid foundation for our onboarding programs and checking in on the quality of these (in-person) to ensure that we are constantly moving towards our goals.
Uber is an equal opportunity employer and enthusiastically inspires people from a wide variety of backgrounds and experiences to apply. Uber does not discriminate on the basis of race, color, religion, sex (including pregnancy), gender, national origin, citizenship, age, mental or physical disability, veteran status, marital status, sexual orientation or any other basis prohibited by law.