Consumer Communications Lead, Australia & New Zealand

3 weeks ago
AU-CT-Sydney
Department
Communications - Communications
AU-CT-Sydney
Requisition Post Information* : External Company Name
Uber Technologies, Inc.
Requisition Post Information* : External Company URL
www.uber.com

Uber Overview

About Uber

Uber started out to solve a simple problem:  the need to get a ride across town.  Six years and one billion trips later, we’ve stumbled upon something a bit bigger:  a new way to help tackle congestion—one of the most serious challenges cities face today.  

Using technology, Uber makes it quick and easy for people headed in the same direction at the same time to share their journey.  It’s carpooling at the press of a button.  And by getting more people into fewer cars we’ve proven you can reduce congestion and pollution overtime.  uberPOOL in Los Angeles, for example, cut the number of kilometers driven across town by 12.7 million and carbon dioxide pollution by 1,400 metric tons in just eight months.  

Longer term, we’re optimistic that smartphone apps like Uber can also offer a real alternative to individual car ownership.  After all, if you can press a button and get an affordable ride across town in minutes 24-hours a day, why bother to own a car?  There is an alternative to a world that looks like a parking lot and moves like a traffic jam.  Join Uber to help make that future possible.  

 

About Communications at Uber

The most successful consumer technology companies are brilliant storytellers, who put their products—as well as the benefits of those products—front and center in every communication.

Our team is responsible for telling Uber’s story to the media and third parties: whether it’s transforming how we get around town and the lives of people who value independent, flexible work; or cutting congestion in cities by getting more backsides into fewer cars.  That’s partly about building lasting relationships with the key news outlets and journalists in every country where we operate.  It also about being creative in how we tell our story, including the use of social media, as well as working with the public policy team to develop campaigns that make the positive case for reform.



Job Description

About this Role

 

We are looking for someone to lead our consumer communications efforts across Australia & New Zealand, based in Sydney. You will report directly to the Head of Communications, ANZ, and work closely with the APAC regional and global product, consumer and UberEATS communications leads.

 

This role will involve:

  • Lead consumer communications campaigns for Uber across Australia and New Zealand  
  • Partnering with global and regional teams to build consumer communications strategies, and campaigns, that promote and enhance the overall reputation of Uber (Rides / Transport) and UberEATS
  • Promoting UberEATS products and establishing the UberEATS’s brand and profile with the media across ANZ; and
  • Working to tell our story in creative, inspiring ways that resonate with journalists and on social media

 

What We’re Looking For

 

To succeed you’ll need to be:

  • A self starter:  Uber is a company of entrepreneurs and we want to work with people who enjoy building things from the bottom up too.  Stuff changes fast in our world so you’ll need to be highly adaptable as well as calm under pressure;
  • A great advocate:  We’re looking for people who can distill complex ideas into simple, but intellectually credible, arguments.  You’ll need to write well and have the creative ability to tell stories—about our product, people and the ways we’re helping to improve life for passengers, drivers and cities.  
  • A strong campaigner:  Smartphone apps are disruptive, and the interests being disrupted are deeply entrenched.  We succeed by putting together effective campaigns with third parties on behalf of the passengers and drivers who use the app.  That means you’ll have a bias for action in everything you do—and a willingness to engage in debates, that can often become heated.
  • A team player:  Success at Uber depends on the ability to organize different teams (internally and externally) around shared goals.  It’s why we’re looking for well organized people who enjoy working with others to get stuff done—and who can deal with the ambiguity that sometimes comes from working cross-functionally.  

 

Ideally, you would have 8+ years of experience in communications. We are open to people with experience in another walk of life, who intuitively get this stuff and may be looking for a career change.



Perks

Perks

  • Employees are given a number of Uber rides every month.
  • The rare opportunity to change the way the world moves. We're not just another social web app, we're moving real people and assets and reinventing transportation and logistics globally.
  • Smart, engaged co-workers.

Uber is an equal opportunity employer and enthusiastically encourages people from a wide variety of backgrounds and experiences to apply. Uber does not discriminate on the basis of race, color, religion, sex (including pregnancy), gender, national origin, citizenship, age, mental or physical disability, veteran status, marital status, sexual orientation or any other basis prohibited by law.

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