We’re changing the way people think about transportation. Not that long ago we were just an app to request premium black cars in a few metropolitan areas. Now we’re a part of the logistical fabric of more than 600 cities around the world. Whether it’s a ride, a sandwich, or a package, we use technology to give people what they want, when they want it.
For the people who drive with Uber, our app represents a flexible new way to earn money. For cities, we help strengthen local economies, improve access to transportation, and make streets safer.
And that’s just what we’re doing today. We’re thinking about the future, too. With teams working on autonomous trucking and self-driving cars, we’re in for the long haul. We’re reimagining how people and things move from one place to the next.
About the role:
As lead for Research and Analytics in LATAM, you will create the structure, processes and tools for unearthing the voice of all customers and integrating this into Uber’s marketing strategy and planning rhythms. Uber has incredibly interesting audience sets, with one brand delivering transport needs, food delivery and creating job opportunities to often unique and sometimes overlapping segments. You will be equally focused on deeply understanding the millions of existing customers as well as the millions of people yet to try Uber.
This role serves as a critical link between marketing and the broader business, helping to provide insights that can shape our roadmap and marketing direction, as well as helping to ensure that everyone knows who our customers are from the rider, driver and eater side (as well as future category innovations!). The ability to marry and synthesize qualitative/quantitative research with data analytics and social listening insights is paramount.
If you’re a great leader, researcher, analyst and communicator comfortable in a high-velocity startup, and unafraid to push limits, we’d like to talk with you.