Operations Manager - Spain (New Supply)

4 months ago
ES-Madrid
Department
Operations & Launch - City Operations
ES-Madrid
Requisition Post Information* : External Company Name
Uber Technologies, Inc.
Requisition Post Information* : External Company URL
www.uber.com

Uber Overview

About Uber


We’re changing the way people think about transportation. Not that long ago we were just an app to request premium black cars in a few metropolitan areas. Now we’re a part of the logistical fabric of more than 600 cities around the world. Whether it’s a ride, a sandwich, or a package, we use technology to give people what they want, when they want it.

For the people who drive with Uber, our app represents a flexible new way to earn money. For cities, we help strengthen local economies, improve access to transportation, and make streets safer.

And that’s just what we’re doing today. We’re thinking about the future, too. With teams working on autonomous trucking and self-driving cars, we’re in for the long haul. We’re reimagining how people and things move from one place to the next.

Job Description

About the Role

 

Our Operations teams are the heart and soul of Uber. These are the teams that take our global product and localize it to an assigned market, while creating sound economic opportunities for drivers, and making transportation simples, more reliable and more accessible for our riders. We are in the midst of incredible growth, which requires hard work. We are looking for individuals who are passionate about what they do and ready to roll up their sleeves to grow their city.

 

The Operations Manager role is a unique opportunity to have a direct impact on your city through the growth and optimization of the driver population on Uber’s platform. This is a critical role as it directly correlates to continually improving the rider experience through greater driver availability, while minimizing costs and streamlining processes associated with the supply side of our business. This data-driven role calls for a rare combination of analytical thinking and interpersonal ability to maintain relationships with a very valuable part of our business; our driver partners.



Perks

What you'll do

 

  • Shape and lead the growth of the partner-driver community in Spain. Your job will be to ensure that Uber is the ride sharing platform of choice not only for riders, but also for partner-drivers
  • Create and cultivate the relationship with Uber partners. Our relationship with partner-drivers is a partnership that should be maintained and strengthened over time
  • Set, track and report on partner performance metrics to support and help partners constantly improve their performance
  • Support product development and improvement, proactively search for new features which could improve a seamless driver experience
  • Execute with Speed and Resourcefulness. Take ownership of Uber's growth in Iberia and do everything under the sun to make sure projects advance

What you'll need

 

  • Minimum of 3 years of Consulting, Accounting, or Banking background with previous experience using data to drive business decisions.
  • Excellent excel skills, SQL skills preferred.
  • Demonstrated leadership of leading initiatives and projects at your organization.
  • Ability to create, implement and improve scalable operational processes.

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