Program Manager, Global Compliance

US-CA-San Francisco
Legal - Legal

Uber Overview

About Uber


We’re changing the way people think about transportation. Not that long ago we were just an app to request premium black cars in a few metropolitan areas. Now we’re a part of the logistical fabric of more than 600 cities around the world. Whether it’s a ride, a sandwich, or a package, we use technology to give people what they want, when they want it.


For the people who drive with Uber, our app represents a flexible new way to earn money. For cities, we help strengthen local economies, improve access to transportation, and make streets safer.


And that’s just what we’re doing today. We’re thinking about the future, too. With teams working on autonomous trucking and self-driving cars, we’re in for the long haul. We’re reimagining how people and things move from one place to the next.

Job Description

About the Role


Uber is looking for sharp, highly motivated individuals to join our Global Strategic Assurance team as part of the Global Compliance group in Legal.  The members of this team will be responsible for building a new program from the ground up to document and maintain market-level operating requirements for Uber’s suite of products and evaluate market health in meeting those requirements. If you love setting a vision and solving problems from 30,000 feet as well as dive deep into the details, we have the opportunity you’ve been looking for. We are flexible with other locations.


What You'll Do

  • Evaluate operational processes utilized by markets across the globe against market guidelines and requirements
  • Provide strategic recommendations on addressing any identified issues and ensure timely resolution by coordinating with local and centralized compliance operations teams
  • Identify common business needs across regions to provide guidance on global tool/product development
  • Document and maintain operational requirements, including global policies and local regulations, working with internal stakeholders such as Trust and Safety, Insurance, and Regulatory Legal
  • Present, findings and insights to senior management to drive business decisions
  • Build, maintain, communicate, and present detailed reporting at city-level, regional, and mega-regional levels
  • Collaborate with other city and central operations teams, legal, insurance, trust and safety to ensure that insights inform broader strategic initiatives


What You'll Need

  • At least 5 years of work experience
  • More than 1 year at Uber working in driver operations with experience managing and leading product/city launches
  • Bachelor's degree is required
  • SQL Proficiency strongly preferred
  • Excellent Excel / data management skills
  • Exceptional communication and organization skills
  • Ability to deal with ambiguity
  • Self-starter with the ability to choose a direction with little oversight
  • Self-motivated, works independently and possesses strong organization and time management skills
  • Willingness to travel on regular basis
  • Strongly preferred having lead/regional ops experience


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