UberEATS Regional Operations Manager, Marketplace Dynamics

US-CA-San Francisco
1 week ago
Operations & Launch - City Operations
US-CA-San Francisco
Requisition Post Information* : External Company Name
Uber Technologies, Inc.
Requisition Post Information* : External Company URL

Uber Overview


We’re changing the way people think about transportation. Not that long ago we were just an app to request premium black cars in a few metropolitan areas. Now we’re a part of the logistical fabric of more than 600 cities around the world. Whether it’s a ride, a sandwich, or a package, we use technology to give people what they want, when they want it.


For the people who drive with Uber, our app represents a flexible new way to earn money. For cities, we help strengthen local economies, improve access to transportation, and make streets safer.


And that’s just what we’re doing today. We’re thinking about the future, too. With teams working on autonomous trucking and self-driving cars, we’re in for the long haul. We’re reimagining how people and things move from one place to the next.


UberEverything is looking for sharp, highly motivated individuals to join our operations team as Regional Operations Managers for the US & Canada.  If you love setting a vision and solving problems from 30,000 feet as well as dive deep into the details, we might have the opportunity you’ve been looking for.

On the UberEverything Regional Operations team, we’re helping to scale our most impactful processes and initiatives, support markets, and drive innovation in the business.



Job Description

UberEATS is seeking a Regional Operations Manager - Marketplace Dynamics to ensure optimal marketplace balance across cities. This individual will have a keen understanding of the tradeoffs associated with maintaining an optimal marketplace, and can clearly communicate those insights to key stakeholders in an organized and data-driven way.




What You'll Do:


  • Deeply understand the impacts of Eater, Courier, and Restaurant initiatives on marketplace dynamics
  • Develop robust frameworks for assessing the tradeoffs between marketplace initiatives
  • Benchmark Eater, Courier, and Restaurant marketplace metrics across markets
  • Flag marketplace opportunities and threats early and often, and identify system inefficiencies & implement improvements across markets 
  • Develop forward-looking views on marketplace dynamics
  • Scale marketplace optimization frameworks with regional (US & Canada) scope.
  • Innovate with new marketplace optimization tools and methods
  • Build a platform for multi-city marketplace experimentation and partner with cities on executing experiments
  • Improve regional decision making by continuously validating and refining assumptions 

What You'll Need:


  • Exceptional communication and organization skills.
  • Strong problem solving skills with keen ability to support decisions with data
  • Exceptional Excel / data management skills. SQL proficiency is required.
  • Self-motivated, works independently and possesses strong organization and time management skills

Bonus Points:

  • Experience in high-growth operations or a startup  



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