** Role open in Hyderabad, Bangalore and Chennai **
We’re changing the way people think about transportation. Not that long ago we were just an app to request premium black cars in a few metropolitan areas. Now we’re a part of the logistical fabric of more than 600 cities around the world. Whether it’s a ride, a sandwich, or a package, we use technology to give people what they want, when they want it.
For the people who drive with Uber, our app represents a flexible new way to earn money. For cities, we help strengthen local economies, improve access to transportation, and make streets safer.
And that’s just what we’re doing today. We’re thinking about the future, too. With teams working on autonomous trucking and self-driving cars, we’re in for the long haul. We’re reimagining how people and things move from one place to the next.
About the role
The Voice System Specialist role will ensure that Uber's internal call center services run smoothly and have the capacity for future growth. They form an integral part of one of the fastest growing parts of the company and will be key to designing and building tools and systems to make the contact center experience a delightful one for our customers. This role will be working very closely with operations teams around the globe in a follow the sun model.
We believe that people are one of the most important assets to Uber and because of that we foster an environment that is welcoming to diverse perspectives.
What you'll do
What you'll need
Bonus points if
About the team
The team works towards ensuring Uber's internal call center services run smoothly and have the capacity for future growth.