We’re changing the way people think about transportation. Not that long ago we were just an app to request premium black cars in a few metropolitan areas. Now we’re a part of the logistical fabric of more than 600 cities around the world. Whether it’s a ride, a sandwich, or a package, we use technology to give people what they want, when they want it.
For the people who drive with Uber, our app represents a flexible new way to earn money. For cities, we help strengthen local economies, improve access to transportation, and make streets safer.
And that’s just what we’re doing today. We’re thinking about the future, too. With teams working on autonomous trucking and self-driving cars, we’re in for the long haul. We’re reimagining how people and things move from one place to the next.
About the Role
The UberEATS General Manager is a unique opportunity to own a new vertical of the Uber logistics business; it requires a high a degree of skills, guts and leadership. As the leader of UberEATS, the GM is responsible for the development and growth of a new business, and requires someone who's not afraid of being in the weeds and fine tuning even the most specific of details. You are developing and rolling out the food delivery ecosystem for Uber. We're looking for someone who has that mix of operational abilities to get stuff done, the grit and motivation that's needed to negotiate and bring out the best from our restaurant vendors, the innovation and creative thinking that's needed to develop outside the box solutions, and the emotional intelligence needed to oversee a complex logistical operation and inspire teams of people.
We need an excellent executor/operator. This is the ideal role for someone who has experience building out processes, who's passionate about tinkering and iterating, all the while never forgetting to build out the playbook. As the General Manager, you'll also be responsible for operational excellence and maintaining 'Uber' quality throughout the customer's experience and this includes everything from the time of request to the actual quality of the meals. Local marketing, supply chain management, service quality management, social media, PR - all of these sit under the GM's umbrella of responsibilities. Continual improvement and a quality focus are the name of the game. We believe in building these food and delivery with local solutions, so understanding your market and delivering custom messages and building local partnerships is important. This is where creativity meets analytics.
We believe that people are one of the most important assets to Uber and because of that we foster an environment that is welcoming to diverse perspectives.
What you'll do
What You'll Need
About the Team