Product Manager - Driver Experience

3 months ago
US-CA-San Francisco
Department
Product - Product
US-CA-San Francisco
Requisition Post Information* : External Company Name
Uber Technologies, Inc.
Requisition Post Information* : External Company URL
www.uber.com

Uber Overview

About Uber

 

We’re changing the way people think about transportation. Not that long ago we were just an app to request premium black cars in a few metropolitan areas. Now we’re a part of the logistical fabric of more than 600 cities around the world. Whether it’s a ride, a sandwich, or a package, we use technology to give people what they want, when they want it.

For the people who drive with Uber, our app represents a flexible new way to earn money. For cities, we help strengthen local economies, improve access to transportation, and make streets safer.

And that’s just what we’re doing today. We’re thinking about the future, too. With teams working on autonomous trucking and self-driving cars, we’re in for the long haul. We’re reimagining how people and things move from one place to the next. 

Job Description

Driver Loyalty

 

As the product lead for Driver Loyalty, you will shape our strategy for recognizing and appreciating drivers for their continued efforts on the platform.

 

The scope of this role is broad with large potential for global impact. Strong organizational leadership abilities are essential to bring together key cross-functional leaders in product, operations, marketing, and support to align and execute on a shared long-term strategy for going above and beyond in satisfying the fundamental needs of our most loyal and most valuable driver partners worldwide.

 

 

Perks

What you'll be doing

  • Internalize and deeply understand Uber’s mission and strategies, as well as the mission and objectives of your specific team
  • Distill vision and strategy for the team, get all members of cross-functional team #superpumped.
  • Be deeply truth-seeking. Collect whatever data is necessary to inform product direction, whether in the form of competitive intel, rider behavior or other business metrics. Solicit and embrace critical feedback.
  • Drive cross-functional team to set qualitative objectives and quantitative goals
  • Drive innovation, definition, deliverables planning (roadmap) and design of entirely new Uber products and product features to deliver against team and company goals. Requires challenging all members of cross-functional team (engineering, design, etc.) to think boldly and creatively and then to funnel that energy into concrete products and execution plans.
  • Drive definition of and execution against product go-to-market plan, including phasing and marketing.
  • Monitor and measure launched products and feed insights back into product development process.
  • Clearly communicate product plans, benefits and results, as appropriate, to a spectrum of audiences, from internal partners to all Uber employees to riders.

Qualifications and Requirements

  • A computer science undergraduate degree or equivalent plus hands-on software engineering experience. Technical understanding must go from the highest abstractions down to the metal.
  • Minimum 2-5 years experience delivering highly successful and innovative consumer Internet products with your fingerprints all over them - you’re extremely proud of what you’ve accomplished
  • Stellar design instincts and product taste
  • A high bar across the board - from your own contributions to the people you work with to the products you work on.
  • A “driver” personality - biased toward action, great collaborator and master disambiguator/simplifier - constantly pushing toward clarity and delivery.
  • Grittiness.  You never hesitate to roll up your sleeves and tackle something hands-on, you persevere when others fall away.
  • Finger-tippiness with data:  you just go get the data you need with no muss/fuss and can whip it into an insightful story with no help.  You know how to leverage data to make decisions without getting stuck in analysis paralysis.
  • User-centricity - examples from your past of tough product challenges that you powered through because you were unwilling to make your problems your users’ problems.
  • True passion for Uber’s mission and the company’s hybrid technology / operations nature.
  • A never-ending desire to grow and learn.

Options

Connect With Us!

Not ready? Connect with Uber to receive future communications about opportunities and general information about specific areas of Uber that interest you.