Operations Manager - Analytical Focus - UberEATS

3 months ago
US-District of Columbia-Washington
Department
Operations & Launch - City Operations
US--Washington
Requisition Post Information* : External Company Name
Uber Technologies, Inc.
Requisition Post Information* : External Company URL
www.uber.com

Uber Overview

About Uber

 

We’re changing the way people think about transportation. Not that long ago we were just an app to request premium black cars in a few metropolitan areas. Now we’re a part of the logistical fabric of more than 600 cities around the world. Whether it’s a ride, a sandwich, or a package, we use technology to give people what they want, when they want it.

For the people who drive with Uber, our app represents a flexible new way to earn money. For cities, we help strengthen local economies, improve access to transportation, and make streets safer.

And that’s just what we’re doing today. We’re thinking about the future, too. With teams working on autonomous trucking and self-driving cars, we’re in for the long haul. We’re reimagining how people and things move from one place to the next.

 

Job Description

About the Role

 

The UberEATS Operations & Logistics Manager role is a unique opportunity to help expand one of Uber's newest services, UberEATS. This is a critical role as it interfaces with EATS driver partners to optimize the food delivery process - and whatever else Uber may deliver. This operations-driven role calls for a rare combination of creative problem solving, detail orientation, and interpersonal ability to manage partnerships. 

This is a rigorous business side role in a high growth environment, and you will work with the EATS operations teams along with headquarters-based engineering, product, and process teams. This role will have responsibility for the growth of the UberEATS business and meaningful ownership over the driver leg or restaurant leg of the marketplace.

 

 

Perks

 

 

What you'll do

  • Plan and execute analysis that informs key business initiatives, including marketplace balancing efforts, promotion targeting decisions, customer engagement programs, and more
  • Develop models that predict likely trends based on market dynamics, customer behavior, and more to preempt strategic decisions
  • Apply strict sampling and statistical inference techniques to derive insights from small samples of data and continuously identify new ways to use our data to drive decision making
  • Automate and own the end-to-end process of modelling and data visualization
  • Present models, findings and insights to senior management to drive business decisions
  • Collaborate with other city and central operations teams, as well as marketing and product, to ensure that insights inform broader strategic initiatives

What you'll need

  • 2+ years of experience in a quantitative role
  • BA/BS/MS in Math, Economics, Statistics, Engineering, Computer Science, or other quantitative field (advanced degrees are a plus)
  • Proficiency in SQL/HIVE, R and Python
  • Advanced knowledge of statistical methods (sampling, inference and stat modeling)
  • Strong organization and time management skills

Bonus Points

  • Experience with common data visualization tools is preferred
  • Experience in financial modelling is preferred

About the Team

 

This is a unique opportunity to help expand one of Uber's newest services in the DC area, UberEATS. This is a critical role as it interfaces with EATS driver partners to optimize the food delivery process - and whatever else Uber may deliver. This operations-driven role calls for a combination of creative problem solving, detail orientation, and interpersonal ability to nurture and guide partnerships toward mutually beneficial outcomes.

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