Program Manager - UberEATS Asia Pacific Product Operations

3 days ago
SG-Singapore
Department
Operations & Launch - City Operations
SG-Singapore
Requisition Post Information* : External Company Name
Uber Technologies, Inc.
Requisition Post Information* : External Company URL
www.uber.com

Uber Overview

ABOUT UBER


Uber is a technology company that is changing the way the world thinks about transportation. We are building technology people use everyday. Whether it's heading home from work, getting a meal delivered from a favorite restaurant, or a way to earn extra income, Uber is becoming part of the fabric of daily life.

We're making cities safer, smarter, and more connected. And we're doing it at a global scale-energizing local economies and bringing opportunity to millions of people around the world. Uber's positive impact is tangible in the communities we operate in, and that drives us to keep moving forward.

 

Program Manager - UberEverything Product Operations role is to be the region’s champion and create tighter cadence between our product teams in HQ and our operations team within region.

Job Description

WHAT YOU’LL DO:

 

As the UberEATS Product Operations in Asia-Pacific, you will work as the thought partner and subject matter expert for ops and ensure that the UberEverything product team is considering one of its key stakeholders (ops teams) during every step of the product development process.

You will be directly responsible for driving results on some of our highest-priority objectives. You will work together with the Product and Ops orgs to identify product problems and opportunities and to prioritize then on the bug workboards and product roadmap. You will need to facilitate bi-directional communication between city ops teams and the program team related to the roll out and support of UberEverything products.

 

WHAT YOU’LL NEED:

  • Extensive general operations experience
  • Project Management - are you able to keep stakeholders informed, drive actions from people across timezones, and keep the region focused towards our defined milestones?
  • Communication (to Ops, users, Product) -- Can you write a detailed product rollout instructions for our ops teams? 
  • Broad understanding of Ops and strong user empathy -- Do you have a strong command of how Ops solves problems globally and can you put yourself in someone else’s shoes and think like them?
  • Analytical chops -- Uber has data-driven decisioning making baked into its core, can you find and present relevant data to inform and support your opinion?
  • Technical aptitude -- Do you understand the product development process and technical stack enough to effectively contribute and do you have a desire to learn more?
  • Self-starter attitude—ready to seize opportunities to make an impact, even if your manager doesn’t ask you to

Perks

PERKS:

  • Employees are given Uber credits every month
  • Ground floor opportunity with the team; shape the strategic direction of the company
  • The rare opportunity to change the way the world moves. We're not just another social web app, we're moving real people and assets and reinventing transportation and logistics globally
  • Smart, engaged co-workers

Uber is an equal opportunity employer and enthusiastically encourages people from a wide variety of backgrounds and experiences to apply. Uber does not discriminate on the basis of race, color, religion, sex (including pregnancy), gender, national origin, citizenship, age, mental or physical disability, veteran status, marital status, sexual orientation or any other basis prohibited by law.

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