Safety Communications Manager, LATAM

3 months ago
MX-DF-Mexico City
Communications - Communications
MX-DF-Mexico City
Requisition Post Information* : External Company Name
Uber Technologies, Inc.
Requisition Post Information* : External Company URL

Uber Overview

About Uber


We’re changing the way people think about transportation. Not that long ago we were just an app to request premium black cars in a few metropolitan areas. Now we’re a part of the logistical fabric of more than 600 cities around the world. Whether it’s a ride, a sandwich, or a package, we use technology to give people what they want, when they want it.


For the people who drive with Uber, our app represents a flexible new way to earn money. For cities, we help strengthen local economies, improve access to transportation, and make streets safer.


And that’s just what we’re doing today. We’re thinking about the future, too. With teams working on autonomous trucking and self-driving cars, we’re in for the long haul. We’re reimagining how people and things move from one place to the next.

Job Description

About the Role


We are looking for someone to handle trust and safety communications in Latin America, managing all Spanish speaking countries in the region. You will report to the Head of Communications, Latam, and work closely with the global Head of Safety Communications who is based in San Francisco. Location is flexible, but Mexico City is a plus.


What You´ll Do


  • Establish Uber’s brand and profile with local media and third parties
  • Lead media relations on safety issues
  • Partner with law enforcement and other public safety leaders
  • Work with local and global safety and community operations teams to tell our safety story, and highlight our existing technology and future updates
  • Have flexible work schedule, including but not limited to weekend work hours and the option to work from a home office
  • Develop relationships with local reporters across diverse beats in several states
  • Cross-share knowledge within LatAm and become a trusted advisor on safety-related subjects


What You´ll Need


  • Relevant experience with some combination of: media relations, safety, grassroots and grasstops organizing, external partnership development.
  • Fluency in Spanish and English in writing and speaking
  • A self starter: We want to work with people who enjoy building things from the bottom up too. Stuff changes fast in our world so you’ll need to be highly adaptable as well as calm under pressure
  • A great advocateWe’re looking for people who can distill complex ideas into simple, but intellectually credible, arguments. You’ll need to write well and have the creative ability to tell stories and provide safety context.  
  • Experienced Spokesperson: Strong media relations experience and expertise particularly on safety-related, retail or consumer industries
  • A team player: Success at Uber depends on the ability to engage with different teams (internally and externally) around shared goals. It’s why we’re looking for people who enjoy working with others to get stuff done—and who can deal with the ambiguity that sometimes comes from working cross-functionally


Bonus Points If


  • You have a proven track record in communicationseither for a company, a third party or working as a journalist, specially on metro session. But we’re open to people who’ve been successful in other walks of life (e.g. the law, media, working for law enforcement) who intuitively get this stuff and may be looking for a career change
  • You speak Portuguese


About the Team 


The most successful consumer technology companies are brilliant storytellers, who put their products—as well as the benefits of those products—front and center in every communication.  Our communications team is responsible for telling Uber’s story to the media and third parties: whether it’s transforming how we get around town and the lives of people who value independent, flexible work; or cutting congestion in cities by getting more backsides into fewer cars. That’s partly about building lasting relationships with the key news outlets and journalists in every country where we operate.  It also about being creative in how we tell our story, including using social media, as well as working with the public policy team to develop campaigns that make the positive case for reform.


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