Localization - Language Manager - Arabic

3 months ago
US-CA-San Francisco
Department
Product - Product
US-CA-San Francisco
Requisition Post Information* : External Company Name
Uber Technologies, Inc.
Requisition Post Information* : External Company URL
www.uber.com

Uber Overview

About Uber

 

We’re changing the way people think about transportation. Not that long ago we were just an app to request premium black cars in a few metropolitan areas. Now we’re a part of the logistical fabric of more than 500 cities around the world. Whether it’s a ride, a sandwich, or a package, we use technology to give people what they want, when they want it.

 

For the women and men who drive with Uber, our app represents a flexible new way to earn money. For cities, we help strengthen local economies, improve access to transportation, and make streets safer.

 

And that’s just what we’re doing today. We’re thinking about the future, too. With teams working on autonomous trucking and self-driving cars, we’re in for the long haul. We’re reimagining how people and things move from one place to the next.

Job Description

About The Role

 

As a Language Manager for Arabic, you'll work closely with our Product, Brand, Marketing, Regional and Operation teams to stay ahead of localizing content for product launches, marketing initiatives, and support releases. You’ll be the main point of contact to manage the work completed by external vendors, ensuring that they have the tools and coaching needed to deliver high-quality content. You’re not averse to localizing high-visibility content yourself, but you also understand the importance of scaling your efforts to meet the needs of the growing business.

Perks

What You'll Do

 

  • Own and manage linguistic quality of digital & print assets from English into Arabic
  • Work with vendor resources to deliver localized content, handling high priority and high visibility content yourself
  • Dedicate time to perform LQAs of our apps & website
  • Use data to determine quality trends for your language and create action plans to address any systemic issues
  • Fix linguistic bugs and flag internationalization issues to the relevant product teams
  • Evangelize localization services with key stakeholders in both HQ and abroad
  • Continually update Style Guides and Glossaries for your language
  • Liaise between Uber product teams and Localization Program Management to recommend best practices for internationally-friendly product design
  • Travel to the region twice yearly to develop and maintain relationships with regional stakeholders
  • Own quality for more than one language as you grow in the role

 

What You’ll Need

  • Professional fluency in Arabic
  • B.A. in Translation, Linguistics, or similar field of study
  • Minimum 3 years of localization experience, preferably in the tech industry
  • Experience using CAT tools (e.g. Smartling, WorldServer, Trados, Memsource, etc.)
  • Experience managing Translation Memories, Glossaries, and Style Guides
  • Excellent written and verbal communication skills
  • Passionate about Uber and our mission

Bonus Points If

  • Master’s Degree in related field

About The Team

 

At Uber, it’s essential that we maintain a close connection with users regardless of which language they speak. With millions of published words, communicating messages across 500+ cities in 70+ countries, we need your help to ensure that each word is carefully chosen to match the tone and voice of Uber. As an early member of our Localization Team, you'll have the opportunity to build the local roots of an expanding global brand.

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