Uber is a technology company that is changing the way the world thinks about transportation. We are building technology people use everyday. Whether it's heading home from work, getting a meal delivered from a favorite restaurant, or a way to earn extra income, Uber is becoming part of the fabric of daily life.
We're making cities safer, smarter, and more connected. And we're doing it at a global scale-energizing local economies and bringing opportunity to millions of people around the world.
Uber's positive impact is tangible in the communities we operate in, and that drives us to keep moving forward.
About the role
With UberEATS, we’re building Uber’s newest and fastest growing business, spanning 180+ cities across all six continents in two years. Today, UberEATS is available across many parts of Asia including Seoul, Tokyo, Taipei, Hong Kong, Singapore, Bangkok, Kuala Lumpur, Sydney, Perth, Brisbane, Adelaide, Melbourne, Mumbai and Bangalore -- and we’re just getting started.
The Restaurant Operations Manager role is a unique opportunity to help grow one of Uber's newest and fastest growing services in Taiwan. This role involves providing flawless customer service through consulting key accounts on everything from onboarding to account management. It requires a unique combination of team leadership, relationship-building, analytical ability, and process architecting. You will work with the UberEats operations team as well as with headquarters-based engineering, product, and process teams to drive a step-change evolution in the UberEats business.
What you'll do
What you'll need
About the team
UberEats globally is pioneering how to deliver the best of your city right when you want it. Our team has taken the idea of food delivery and developed a world class service using data and institutional knowledge. Our Operations team works with restaurant partners in each of our cities to provide our customers with a seamless and enjoyable experience. While internally, our team collaborates closely with others across the region as well as the globe, to ensure we are building a product that is consistently efficient and enjoyable.