Uber is a technology company that is changing the way the world thinks about transportation. We are building technology people use everyday. Whether it's heading home from work, getting a meal delivered from a favorite restaurant, or a way to earn extra income, Uber is becoming part of the fabric of daily life.
We're making cities safer, smarter, and more connected. And we're doing it at a global scale-energizing local economies and bringing opportunity to millions of people around the world.
Uber's positive impact is tangible in the communities we operate in, and that drives us to keep moving forward.
About the Role
Uber Greenlight Locations help new partners get on the road for the first time, build engagement with the platform over time, and serve as a logistics hub for the city.
We implement strategy, planning, innovation, and business development for Uber’s global network of Uber Greenlight Locations, which are one of the company’s key growth channels for getting drivers on the road and keeping them engaged with Uber.
It’s an extremely rewarding and challenging team to work on because Uber Greenlight Locations are the face of Uber for driver-partners, and our operations are essential for Uber’s growth around the globe.
The Senior Retail Operations Manager oversees and maximizes the performance of all GLs in the Pacific Northwest. To accomplish this, you'll implement standard operating procedures for onboarding and engagement, and you’ll lead the team to innovate tomorrow’s new best practices. You'll assist with the finances and people operations of the GLs in your region. You will maximize the return on investment for GLs at a regional level.
You’ll also keep in close touch with a wide array of stakeholders within your region and the Regional Greenlight Manager to communicate business objectives and align priorities, making sure everyone is moving fast in the right direction.
Your leadership will instill inspiration and confidence throughout the GLs in your territory, bringing groups throughout the region together as a single team focused on building competitive advantage by growing and strengthening our driver network.
What You’ll Do
What You’ll Need
Bonus Points if
About the Team
Uber’s driver-partners are our most important customers, and we’re creating a best-in-class customer service experience for them. Greenlight locations help new driver-partners get on the road for the first time, build engagement with the platform over time, and provide a home base for the driver community.