Engineering Manager - Customer Identity Program

1 month ago
US-CA-San Francisco
Safety & Security - Engineering Security
US-CA-San Francisco
Requisition Post Information* : External Company Name
Uber Technologies, Inc.
Requisition Post Information* : External Company URL

Uber Overview

About Uber


We’re changing the way people think about transportation. Not that long ago we were just an app to request premium black cars in a few metropolitan areas. Now we’re a part of the logistical fabric of more than 600 cities around the world. Whether it’s a ride, a sandwich, or a package, we use technology to give people what they want, when they want it.


For the people who drive with Uber, our app represents a flexible new way to earn money. For cities, we help strengthen local economies, improve access to transportation, and make streets safer.


And that’s just what we’re doing today. We’re thinking about the future, too. With teams working on autonomous trucking and self-driving cars, we’re in for the long haul. We’re reimagining how people and things move from one place to the next.

Job Description

About The Role


Uber's Customer Identity team is responsible for building a unified, secure, extensible, reliable and scalable system for customer signup, login, and identity management.


The solutions support diverse use cases e.g. rider/driver/eater, enterprise/business customers, developers, third party application embed integrations, third party identity providers integrations, B2B & API authentication, Autonomous Vehicles authentication etc.


The solutions include several services and product APIs, web/mobile frameworks, reusable components & libraries, product features and user flows which enable multiple products, programs and external partners globally.


We are ambitious, engaged, and excited about transforming the way to protect customers and their data, building customer trust, and advancing the industry.

We are seeking an engineering leader to join our Customer Identity Program team at Uber HQ in San Francisco.  The Engineering Security Manager will play a key role throughout the planning, development, and delivery of Uber's Customer Identity solutions, including interfacing with all the product, engineering, operations, legal and security teams. This role requires close collaboration with all product, product engineering and operations teams across Uber.


What you'll need

  • Prior management experience with at least 2 years experience managing technical teams and at least 5 years experience as an individual technical contributor, preferably in the mobile, web or product/business services for consumer products
  • Provide subject matter expertise on product features, business integrations, API design, reusable & customizable mobile/web components/frameworks, extensibility, configurability, scalability and reliability.
  • Ensure reliable and consistent business & operational metrics, dashboards, effective monitoring and alerting, excellent developer and user documentation, and proper test coverage
  • Effective prioritization and timely resolution for all issues and feature requests from external users, product management, operations and support teams
  • Proven experience of large cross functional collaborations with multiple engineering, product & program management, legal and operations teams
  • Fast learner. We're looking for engineering leaders who thrive on learning new technologies and don't believe in one-size-fits-all solutions. You should be able to adapt easily to meet the needs of our massive growth and rapidly evolving business environment.
  • Management at Uber is management as a service. As such, managers are judged based on their ability to identify opportunities and lead/grow engineers through efficient execution. You must be persuasive, patient, compassionate and possess exquisite prioritization skills.
  • Biased toward action. You must be able be able to do more with less and turn would be blockers into opportunities for growth.
  • Excellent execution, organization and ability to collaborate. To be successful in this role, you should be comfortable executing with little oversight and be able to adapt to problems quickly.
  • Strategic mindset. You're comfortable thinking a few steps ahead of where the team is at now.
  • Principled yet pragmatic. A qualified candidate will have conviction and be authentic in their approach, but situationally aware enough to adapt when needed.



  • Employees are given Uber credits every month.
  • The rare opportunity to change the way the world moves. We're not just another social web app, we're moving real people and assets and reinventing transportation and logistics globally.
  • Smart, engaged co-workers.


  • 401(k) plan, gym reimbursement, ten paid company holidays.
  • Full medical/dental/vision package to fit your needs.
  • Unlimited vacation policy; work hard and take time when you need it.

Uber is an equal opportunity employer and enthusiastically encourages people from a wide variety of backgrounds and experiences to apply. Uber does not discriminate on the basis of race, color, religion, sex (including pregnancy), gender, national origin, citizenship, age, mental or physical disability, veteran status, marital status, sexual orientation or any other basis prohibited by law.


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