EMEA Sales Operations Manager, UberEATS

Operations & Launch - City Operations

Uber Overview

About Uber


We’re changing the way people think about transportation. Not that long ago we were just an app to request premium black cars in a few metropolitan areas. Now we’re a part of the logistical fabric of more than 600 cities around the world. Whether it’s a ride, a sandwich, or a package, we use technology to give people what they want, when they want it.


For the people who drive with Uber, our app represents a flexible new way to earn money. For cities, we help strengthen local economies, improve access to transportation, and make streets safer.


And that’s just what we’re doing today. We’re thinking about the future, too. With teams working on autonomous trucking and self-driving cars, we’re in for the long haul. We’re reimagining how people and things move from one place to the next.

Job Description

UberEATS is seeking a resourceful and driven Sales Operations Manager to drive efficiencies and results across our sales teams and tools. The ideal candidate is empathetic, data-driven, and a self-starter with experience in both mature and start-up environments. You are able to operate on both a strategic and operational level, have a highly analytical mindset, and can create solutions to problems that have not been tackled yet. This is a role central to our sales growth and effectiveness in EMEA, based in Amsterdam.



What you'll do:

  • Systems: Drive CRM adoption and productivity initiatives across teams, territories, and regions.
  • Oversee sales performance reporting and metrics, providing data and analyses on regional sales efforts.
  • Establish a sustainable model to measure sales effectiveness and drive processes that can help scale measurements
  • Work on high priority initiatives including (but not limited to) organisation structure, market segmentation, territory optimization and sales incentive design.
  • Drive consistent sales goal setting processes and design of sales incentive plans, partnering with cross-functional teams and sales leadership.

What you'll need:

  • Minimum 8 years working cross-functionally with sales, sales finance, sales compensation, or sales leadership.
  • Excellent written and verbal communication skills, as well as strong documentation, data management, and analysis experience.
  • Experience with Salesforce reporting and dashboards; ability to develop analysis based on CRM data in a scalable manner. You understand the sales funnel and you read up on sales operations best practices. 
  • Strong desire to take initiative; thrive on change and comfortable with ambiguity. 
  • Strong references from former employers and business partners; passion for building relationships
  • People Management experience and ideally can demonstrate ability to hire a team

You are:

  • Excellent at planning and project management – ability to look ahead to meet regular deadlines and prevent last minute issues
  • Happy to shift from strategic thinking to operational work, supporting implementation.
  • Highly curious and a quick learner who thrives in a dynamic fast-paced, collaborative environment.

Strong nice-to-haves

  • Previous quota-carrying and B2B sales experience
  • Experience with SQL
  • Experience with a BI tool, like Tableau or Looker


With UberEATS, we’re building Uber’s newest and fastest growing business, spanning 70 cities across all six continents in just over a year. Today, UberEATS is available in Mexico City, Bogota, Singapore, Hong Kong, Paris, Amsterdam, London, New York, Chicago, San Francisco and many more cities -- and we’re just getting started.


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