Fleet Desk Technician, Self-Driving

1 week ago
Advanced Technologies Group - Test & Road Operations
Requisition Post Information* : External Company Name
Uber Technologies, Inc.
Requisition Post Information* : External Company URL

Uber Overview

About Uber

At ATG, we are ambitious, engaged and excited about transforming the way the world moves. With locations in Pittsburgh, San Francisco, and Toronto, the Advanced Technologies Group is comprised of Uber’s self-driving engineering team dedicated to self-driving technologies, mapping, and vehicle safety. Our teams are passionate about developing long-term technologies that advance Uber’s mission of bringing safe, reliable transportation to everyone, everywhere. 

Our work doesn’t end with transporting people. We are also developing self-driving truck technology to move goods more safely and cost effectively around the world.

Job Description

About the Role

We provide tier one support for all self driving Uber’s needing help while performing various missions around the continent.  Through the use of an ever growing toolset we provide documented issues to developers, as well as return vehicles to their intended purpose.



What You'll Do

  • Document any and all related information for an issue brought up
  • Troubleshoot, debug, and resolve software issues aboard autonomous vehicles in the field
  • Develop new process for streamlining troubleshooting process
  • Support operations and keep the fleet moving


What You'll Need

  • Computer skills that include typing, adapting to new applications, and multitasking
  • Able to clearly and concisely ask questions to troubleshoot
  • Deals with change well
  • Cool under pressure


Bonus Points

  • Technical Degree
  • Experience in a helpdesk setting
  • Python experience


About the Team

Currently based in Pittsburgh, the Fleet Desk Support team covers all hours a day, every day of the week.  If vehicles are on the road, we’re there to help.


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