We’re changing the way people think about transportation. Not that long ago we were just an app to request premium black cars in a few metropolitan areas. Now we’re a part of the logistical fabric of more than 600 cities around the world. Whether it’s a ride, a sandwich, or a package, we use technology to give people what they want, when they want it.
For the people who drive with Uber, our app represents a flexible new way to earn money. For cities, we help strengthen local economies, improve access to transportation, and make streets safer.
And that’s just what we’re doing today. We’re thinking about the future, too. With teams working on autonomous trucking and self-driving cars, we’re in for the long haul. We’re reimagining how people and things move from one place to the next.
About the Role
At Uber, providing amazing support that establishes trust for riders and driver partners - our community - is a core feature of our product experience. We invest in it and believe in providing the highest quality service executed in the most compelling, most efficient way.
Community Support Representatives - ST are excellent at engaging with non-support issues received. With a strong understanding of our policies & logic, and great online wit, you will be able to support the marketing team by being the voice of the Uber brand on social media.
The right candidate will be able to receive brief communication about upcoming digital campaigns & prepare responses accordingly, will be quick on their feet & good with words.
We are seeking an attentive, personable, highly-organized Community Support Representative to support the city's operations team as we continue to grow our presence.
This is a full time opportunity working with an amazing operations team on the daily functions that are at the core of Uber.
What You’ll Do
What You’ll Need