Technical Investigator, LATAM

MX-DF-Mexico City
Department
Safety & Security - Investigations & Intelligence

Uber Overview

About Uber

 

We’re changing the way people think about transportation. Not that long ago we were just an app to request premium black cars in a few metropolitan areas. Now we’re a part of the logistical fabric of more than 600 cities around the world. Whether it’s a ride, a sandwich, or a package, we use technology to give people what they want, when they want it.

 

For the people who drive with Uber, our app represents a flexible new way to earn money. For cities, we help strengthen local economies, improve access to transportation, and make streets safer.

 

And that’s just what we’re doing today. We’re thinking about the future, too. With teams working on autonomous trucking and self-driving cars, we’re in for the long haul. We’re reimagining how people and things move from one place to the next.

Job Description

About the Role

This is a hands-on technical position tasked with investigating abuse on the Uber platform as well as against the business. You should enjoy doing complex analysis and investigations - you are the technical expert. You will solve complex puzzles, piecing together the most obscure clues, while building and communicating solid work product.

 

Candidates must have a driving passion for hunting down the bad guys, as well as the intuition and judgement required to efficiently prioritize their work. Candidates must have excellent communication and problem solving skills, along with experience dealing with sensitive matters effectively and respectfully. Our stakeholders include Litigation teams, Law Enforcement, Human Resources, and others, depending on the case.

Perks

What You’ll Do

  • Investigate complex threats against the business globally, providing high quality work product quickly
  • Conduct targeted investigations on highest priority matters impacting Uber and its community
  • Manage multiple cases and projects at once while effectively prioritizing time
  • Produce concise yet thorough case reports for internal and external stakeholders

 What You'll Need

  • Experience with commercial & open source computer forensic tools such as Encase, Google Rapid Response
  • Intermediate to complex SQL, Splunk, ELK, Sumologic experience
  • Intermediate to complex scripting language experience such as Perl, Python programming
  • Subject matter expertise in adversarial domains like: payments fraud, advertising network abuse, anti-money laundering, and collusion, incident response, bad actor attribution, anti-spam
  • Strong communication skills that enable one to translate complex technical concepts to non - technical audiences
  • Understanding of the technology risks that are inherent to a business and an ability to effectively communicate those risks
  • Basic project management skills and detail orientation
  • Able to working flexible hours and under pressure

Bonus Points If

  • Concomitant expertise in R or other statistical programming languages
  • i2 ANB / iBase, Maltego, Palantir, or other link analysis platforms
  • Fundamental understanding of application protocols (BGP, IP, TCP, DNS, HTTP)
  • GCFA/CCE/CFCE/EnCe/CBE/OSCP certification

About the Team

 

Uber's Security Response and Investigations team works to protect and mitigate threats across the company. We focus on preventing, detecting, attributing, and disrupting all forms of abuse. The team is a tight group of skilled engineers and technical investigators. Our focus areas include Fraud, Attribution, Information Security, Phishing, Malware, and Intrusion. As a Technical Investigator, you will be responsible for working with the team and at the direction of Legal to thoroughly investigate cases for follow-up. 

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