We’re changing the way people think about transportation. Not that long ago we were just an app to request premium black cars in a few metropolitan areas. Now we’re a part of the logistical fabric of more than 600 cities around the world. Whether it’s a ride, a sandwich, or a package, we use technology to give people what they want, when they want it.
For the people who drive with Uber, our app represents a flexible new way to earn money. For cities, we help strengthen local economies, improve access to transportation, and make streets safer.
And that’s just what we’re doing today. We’re thinking about the future, too. With teams working on autonomous trucking and self-driving cars, we’re in for the long haul. We’re reimagining how people and things move from one place to the next.
About the Role
At Uber, thousands of people are engaged in providing world-class support to our community. We need to onboard hundreds more people each month and ensure that those we have hired continuously develop their skills, no matter the role.
To support that, we’re looking for a Learning Manager to work alongside our Center of Excellence team to lead the internal Learning program. This multifaceted role requires quick thinking and proficiency in building and executing, on detailed learning plans as well as an overall knack for interaction, in-person training and learning-quality analysis.
Our Community Operations Managers and Community Support Teams are all about process efficiency, and as a Learning Manager, you would be ensuring that these teams are able to continuously provide world class support to everyone involved in the Uber experience. This role is about building a solid foundation for our COE Learning programs, scaling it beyond what is today, and pre-empting what it will need to be tomorrow.
What You’ll Do
You’ll be tasked with the ownership of all learning in the Center of Excellence, improving the delivery and design of new hire-training curricula and leading and implementing a continuous learning strategy at a company that’s growing fast and changing constantly. You’re prepared to:
Wo You Are
What You’ll Need